How we collect, use, and protect information.
This Privacy Policy describes the general website privacy practices of MCHOTEWA MICROFINANCE COMPANY LIMITED in relation to visitors, enquiries, and website communications.
1. Information We Collect
We may collect information that visitors voluntarily provide through contact forms, email communications, or other direct enquiries. This may include names, email addresses, telephone numbers, and any message content provided by the visitor.
2. How We Use Information
We use collected information to respond to enquiries, provide customer support, improve website communication, maintain service quality, and manage legitimate business correspondence.
3. Website Usage Data
Like many websites, we may collect limited technical information such as browser type, device information, referral pages, and general usage activity for website administration, performance monitoring, and security purposes.
4. Cookies
Our website may use cookies or similar technologies to improve browsing functionality, remember preferences, and understand basic website usage patterns. Users may adjust browser settings to manage cookies where applicable.
5. Information Sharing
We do not sell personal information collected through this website. Information may be shared where reasonably necessary for website operations, professional support services, legal compliance, or protection of legitimate business interests.
6. Data Security
We take reasonable administrative and technical measures to protect information against unauthorized access, misuse, disclosure, or alteration. However, no website transmission or storage method can be guaranteed as completely secure.
7. Data Retention
We retain information only for as long as reasonably necessary to address enquiries, comply with applicable obligations, maintain internal records, or support lawful business purposes.
8. Third-Party Links
This website may contain links to third-party websites for convenience or reference. We are not responsible for the privacy practices, content, or policies of external sites.
9. Your Choices
Visitors may contact us to ask general questions about the personal information they have submitted through this website, subject to applicable legal and operational limitations.
10. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect website changes, legal requirements, or business updates. The revised version will apply from the date it is published on this page.
11. Contact
For privacy-related enquiries, please contact: mail@mchotewa.com